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COVID-19

These are unprecedented times and this situation is one that we never envisaged for us as a business and for all our staff and customers who will be rightly worrying about what the next few months will bring to every aspect of their lives.

The instruction from the Government is to close all pubs, cinemas, theatres and similar premises. We therefore feel our venues fall’s into this category and for our customers and staff’s safety have taken the decision to close all sites.

Our bookings team will be in touch over the next few days with any guests who have up and coming reservations with us, so please keep an eye on your emails for updates.

As soon as it is safe to re-open, we will be ready to bring the fun back!

Stay safe and see you soon, Lane7

Bairns

Sadly, due to licensing laws no under 18’s are allowed on the premises after 7pm and all children under 14 must be accompanied by an adult (over 18) at all times.

Please note all our kids prices apply to children aged 12 and under.

Bookings – General

Our Peak times are Thursday to Saturday from opening – close, and throughout the whole of December.

Student discount applies on Off-Peak days only (Sunday to Wednesday) and is not available in December.

Telephone & Online Bookings

We require full payment to the equivalent of your bowling in order to secure your space.

Bowling

Our lanes are reserved on Fridays and Saturdays between 6-10pm for those dining in the restaurant or pre-ordering canapés or buffet food in the bar.

All bookings are subject to availability and only one game can be pre booked in advance on peak days with second games being subject to availability on the day at the venue.

Bowling & Dining

Where a combined bowling and dining booking is made we will confirm your restaurant booking and endeavour to ensure your bowling reservation is made to take place no longer than 30minutes after your dining reservation has finished.

The Baller Package

A non-refundable & non-transferable deposit to the value of a game of bowling per person is required to secure your package initially.+

The balance can be paid in advance or on arrival at the venue (except at Lane7 Sheffield where the balance is due one month before the date of your booking or immediately if the booking is within a month of the event going ahead).

 

Private Hire

Please refer to our private hire terms which are available on request.

Cancellations & No Shows

General Bookings

No booking can be cancelled past it’s start-time, this qualifies as a no-show; no refund can be offered, and cancellation fees may apply.

For groups of 6 or less we require 48 hours notice to cancel your booking and for groups of 7 or more we require 1 weeks notice t cancel your booking. If you give less than the required notice your deposit will not be refunded. Any bookings made with less than 48 hours to the event time will not be eligible for a refund in the event of a cancellation.

We ask all our bowlers to arrive 15 minutes before your lane time, if you are running late then please let us know as far in advance as possible. We can only hold your lane for 10 minutes. After this time, we cannot guarantee your booking, however we will do our best to fit you in if we can and allocate your deposit to a later game that day. Deposits are non-refundable.

If you reduce the party size within 48 hrs of your booking you will forfeit the deposits of each person who is not attending. Please note that for groups of 15+ we require 10 days notice if you wish to reduce the party size.

Bookings in December

All bookings in December are considered peak.

Guests, who have specified that they wish to take advantage of any Christmas Package, will be billed accordingly. No adjustments to these package terms may be made in advance or on the day. A non-refundable & non-transferable deposit per person is required to make any Christmas package booking.

 

General

All guests are responsible for checking they have provided the correct information at the point of booking.

Lane7 are not responsible for bookings that are made and confirmed via the website where by the guest has provided incorrect information or made an error with their booking.

Guests are responsible for any wilful or negligent loss or damage to venue, furniture and equipment. The costs of making good any damage will be charged to the hirer.